Not another agency.
You've hired agencies before. Rotating teams, layers of PMs, and code that works until it doesn't. We do things differently.
01 Your last agency delivered tickets, not outcomes
They built what you asked for, not what you needed. No one questioned the architecture or pushed back on bad ideas.
02 You never talked to the people writing the code
Account managers, project managers, handoff documents. By the time your feedback reached a developer, context was lost.
03 The code they left behind is now your problem
No tests, no docs, no one who understands it. Maintenance costs more than the original build.